Nature's Way Hydroseeding On-line Order Form

On-line Work Order Form

When people call, most often I'm in traffic or planting someone else's lawn. That's no problem, especially if they're calling for information about what we do. I wear a headset so I can answer questions while I'm working & driving. But more often than not, when someone wants to schedule, they have to wait for me to shut down the machine or find a place to pull over. Those delays also inconvenience people who are waiting for me to show-up.

The solution turned out to be allowing customers to fill-out the Work Order "On-Line." In appreciation for the time it saves me, I'll take $5 OFF if you answer the same questions I'd ask on the phone. (Your answers are dropped right into my e-mail box on the same "server.") But if you're not comfortable with that, please call and schedule over the phone.

Here's how it works: It's best to call and find out if the day you want is available. (I don't usually have to stop working to remember which days are open.) Then fill out this form. Please include an alternate "Time/Date" Choice just in case. When you hit the submit button, the form will be e-mailed to me, and you will be shown what was sent. That's all there is to it.

The next morning, I'll print it out and try to call you to confirm the date and time. If you're not there, I'll leave a message. (I might send an e-mail to let you know I got the form and offer "last minute instructions.") If you don't hear from me within two days, call 480-540-9850 or (Please make sure to let me know you sent an "On-line Schedule" and include your Name and call-back number.)

Please Note: On the old website, every once in a while a form wouldn't go through. So we switched to a more reliable, more secure Form processer. This new service has a few security features. One requires typing a randomly generated word that appears in a box (that spam robots can't read). Another limits the number of submissions to twice in 1 hour. That means if you make a mistake and need to submit the form more than twice, it will make you wait an hour. Thanks.

FIRST, I NEED TO KNOW A LITTLE ABOUT YOU & YOUR LAWN: (Required fields are Red.)

First & Last Name:
(Note: It's OK to type in a Company Name & Contact Person in the Name field.)
Phone: 2nd Phone: Pin:
3rd Phone: ext/pin: Email:
Jobsite Contact: (Name & Phone if different)
Street Address:
City: State: Zip Code:

Directions from: Try to use Street Names instead of tract names and East & West instead of left & right. (Example, Higley, South to Baseline, East to Recker, South to Guadalupe, East to house on the right.) And Please, the truck does not make u-turns well.
Tell me the easiest way to arrive with your house on the Passenger side of the truck:

Size of the lawn area: If you don't know the Square Feet (length x width), put dimensions in the box. Is it a Front Yard: Back Yard: Side Yard:
What kind of grass do you want?
Do you have a potential shade problem?
Is there anything else you'd like us to know about your yard or grass choice:

Our Warranty requires: (a) An Automatic Sprinkler System that covers evenly & has enough start times, and (b) if you have a problem, your answers to our Troubleshooting Questions indicate you read and at least attempted to follow Our Instructions.

We're more comfortable if someone is home. (It's no fun if neighbors call the police.) We actually want you to see that we put enough seed in the machine and take the time to put the mulch on evenly. (But we are willing to do it when no-one is home (if you write "I'll leave a check" in the box.)
Who will be home?

We "route" the day's jobs each morning. (Because way too often people wait until the last minute to tell us "it's not ready.") If you call between 8 and 10 AM & I will tell you about when we'll be there.
Normally I will call when I leave the job before yours. Choose the number you want me to call when I am on the way: It could take 15 minutes to an hour and a half to drive to your job. If that's not sufficient, tell me how much notice you need:

Type in any Additional Information you'd like us to know: (Example, the work number is my wife's...)

WHAT DAY AND TIME WOULD YOU LIKE US TO PLANT YOUR LAWN:

If time of day doesn't matter, I can usually get to most lawns in a few days. If you're willing to accept last-minute notification, I might even be able to do it in a day or two. But keep in mind that I schedule on a first come, first served basis. Even though a lot of people call ahead to make sure the day they want is available, sometimes by the time they submit the form that day is already booked. It's always best to make a 2nd choice for the date and time. If you need me to be there at a specific time, make your second choice about a Week away.

More people want their lawn planted on a weekend so I won't promise a time-of-day for Saturday jobs, I schedule them to save driving time. Also, I occasionally work on Sundays for an extra $20.

And please understand that appointment times are approximate, not exact. There's no way to predict traffic, jobs that are bigger or smaller than they're supposed to be, aren't ready, or even delays caused by a slow water source, or even a lot of phone calls.

Please Select One:

First Choice:

2nd. Choice:

Do you have Scheduling Concerns? (For example: I get home around 2, I have to leave by noon, or I pick up the kids between 2:30 and 3.)

I sure would like to know how you found out about us.

JUST ONE MORE THING:

Internal links document

© 1997-2007 by Nature's Way HydroSeeding. All rights reserved. This document was created for the personal, private use of our customers only. It's text, graphics and HTML code are protected by US and International Copyright Laws, and may not be copied, reprinted, translated, hosted, shared with others, or otherwise distributed by any means for any commercial purpose without our explicit written permission.

Internal links document

Nature's Way HydroSeeding
Post Office Box 1114
Queen Creek, AZ 85242
www.WhySod.com
(480) 540-9850
Email:

If a search engine brought you to our web site, click here to make sure you're on our "home page."

Please Note: A few weeks ago the company that hosted our website and email for 10 years disappeared. It's on a new server now, but some pages are still missing. Over the next few weeks, I'll continue re-writing / updating it. If what you're looking for isn't here, call me at 480-540-9850.

Our "on-line brochure" is here to solve a problem: I had to make people wait until I found an off-ramp or stopped planting someone's lawn so I could address a brochure or fill-out a work-order. Now it's easy to find out if what I do is right for you.

Providing just enough for a "favorable decision" leads to unhappy customers, call-backs and a very bad reputation. I WANT INFORMED CUSTOMERS WHO REFER ME TO THEIR FRIENDS!

A piece of paper or a phone call can't provide enough information for an "informed decision." So I tried to answer most of the questions people ask on the phone. Click on links in the text or the FAQ section below:

   Why haven't I heard of Hydro-Mulching before?
   How does it work?
   Is it, HydroSeeding or Hydro-Mulching?
   How long will it take to become a Sod Quality lawn?
   How much does it cost?
   What do you mean "It's not Seasonal?"
   How do I prepare the soil?
   How can I make sure I won't get weeds?
   Can I plant over an existing lawn?
   Can Tifgreen, Santa-ana or Mid-iron be HydroSeeded?
  What do you mean, New Grasses?
   Exactly what is BlackJack?
   What if I have shade?
   What do previous customers say?
   What's "doing it the way we'd want it done" mean?
   What do you mean it's not for everyone?
   What's the watering schedule?
  What if I want a list of addresses?
   What is the Guarantee?
   Why are some other hydroseeders cheaper?

If you have questions please call me at 480-540-9850. (I wear a headset so I won't have to stop working to talk.) If you email questions, please include a call-back number. I spend very little time in the office and a lot of time on freeways. Sometimes it can take a week to find an hour to compose a written reply to a question that would take 5 minutes on the phone.

When you're ready to schedule, SAVE $ 5.00 BY FILLING IN A WORK ORDER ON-LINE. And if you have not installed sprinklers yet, CHECK OUR ADVICE ABOUT SPRINKLER SYSTEM DESIGN.

P.S. I learned just enough "HTML" to write this web site. (Yeah, I did it myself.) I work on it when there's time (but something "more important" always seems to come up) so it's never been quite completed. A few of the links don't work because I didn't get to them yet. Feel free to Email suggestions for making the web site better.

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